If your order arrives misprinted, damaged, or not the piece you ordered, contact us within 30 days of delivery with your order number and a photo of the item. We reprint and reship it free of charge, or refund you in full — your choice.
Because every piece is made to order, we do not ask you to return a defective item in most cases; if a return is needed we provide a prepaid label.
Unworn, unwashed apparel may be returned within 30 days of delivery for a refund of the item price. Return shipping is at your cost unless the item is defective. Start the return via the contact page with your order number.
For hygiene and made-to-order reasons, drinkware, stickers, prints that are not damaged, and Creator Edition pieces are final sale unless they arrive defective or incorrect.
Approved refunds are issued to your original payment method within 5–10 business days of approval, depending on your bank.
If an order never arrives and tracking confirms it is lost, you choose a free reprint or a full refund.
Questions about an order? Contact the Reliquary — include your order number (SO-…) and we will sort it out.